Barely after launching operations, Aruba Airlines has already been forced to suspend its flights from Port-au-Prince due to “recurring operational issues.”
The announcement was made this Tuesday, March 19, 2025, by the airline’s management in an official statement.
This decision follows several weeks of difficulties in maintaining regular flights from Toussaint Louverture Airport, affecting many passengers.
The airline has stated that efforts are underway to resolve the situation as quickly as possible, but no specific date has been provided for the resumption of flights.
Aruba Airlines has assured that it will take all necessary measures to guarantee the safety and reliability of its services.
While the issue is being addressed, the airline has announced that it will proceed with full refunds for all passengers with valid tickets.
The refund process will begin immediately, and the company assures that passengers will be informed of the necessary steps to reclaim their funds.
Travelers who had planned to fly from Port-au-Prince are encouraged to check their emails or contact the airline’s customer service for further information. Aruba Airlines guarantees that all affected passengers will be assisted and reimbursed without delay.
In its statement, the airline thanked its passengers for their understanding and patience during this difficult period. It acknowledged the inconveniences caused and affirmed that it is working diligently to restore normal operations as soon as possible. Passengers are advised to follow official announcements through the airline’s communication channels for updates on flight resumptions and refund procedures.
It is also worth noting that the U.S. Federal Aviation Administration (FAA) has extended the ban on American flights to Port-au-Prince until September 8 due to the threat posed by armed gangs to civil aviation. This decision follows incidents last November, when three U.S. commercial airplanes were hit by gunfire.
